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How do you see how work actually gets done?

Process intelligence is the practice of building an accurate, current picture of how a business actually runs: the processes, the people who run them, the systems they depend on, and the documents that govern them. Most organisations do not have that picture. It lives in people’s heads, in wiki pages, and in spreadsheets, so every change starts with rediscovery, every audit starts with a scramble, and spend cannot be traced to the work it supports.

Valstra builds that picture from the material you already have and from watching the work done once, then fixes what it finds and measures the difference against a baseline set before the work starts. No system event logs, no months of interviews.

Why the documents matter, not just the clicks

Watching screens tells you what people clicked. It does not tell you what they were supposed to do, what the policy says, who signed it off, or what the contract requires. Valstra reads the documents as well as observing the work, so the picture includes intent and control, not just activity.

Not sure where to start?

The free AI Readiness Assessment takes a few minutes and gives you a personalised starting point. No sales call attached.

Take the free assessmentOr read the evaluation guide first

Common questions

What is process intelligence?

Process intelligence is the practice of building an accurate, current picture of how a business actually runs (its processes, the people who run them, the systems they depend on, and the documents that govern them) and keeping that picture alive so decisions about change, spend, and control are made against facts rather than memory.

Do we need system event logs or a specialist team?

Not with Valstra. The picture is built from documents, meeting transcripts, and wiki pages you already have, plus watching someone do the job once. That is the difference from classical process mining, which needs clean system event logs and specialist analysts before it can tell you anything.

Is this a project or a permanent programme?

Each engagement is scoped with an end date. The model it builds stays yours and stays current because it is generated rather than drawn, so what continues afterwards is an operating habit, not a second project.

Where should we start?

With the problem that is costing you most right now. If nothing stands out, the free AI Readiness Assessment takes a few minutes and gives you a personalised starting point without a sales call.